Vroom Clothing ships via USPS and a tracking number will be emailed once the order is complete. Please understand that once the item has left our facility, it is no longer our responsibility for lost or stolen goods or to track your item. Please see tracking number to follow the whereabouts of your purchase(s). If your items have not made it to your destination, contact USPS as soon as possible.
Please refer to the item description for turnaround time as each item varies. If two or more products purchased in one order, the longest turn around will be used and all items will be mailed together. If your order should ever be delayed for any reason, Vroom Clothing will always send an email letting you know.
Vroom Clothing is not responsible for any custom fees and/or taxes incurred on your purchase.
As each order is ordered specifically for your needs, we DO NOT OFFER REFUNDS OR EXCHANGES, unless there is a mistake on our part.
Lost, Stolen, or Undelivered Shipments
USPS failure to ship your item(s), deliver your item(s), or lost your item(s) is not the fault or reflection of Vroom Clothing. We take pride in our shop and dedication to all our customers. Please understand that we have done everything on our end to make sure your item has been shipped to you promptly. Please contact your nearest USPS for further assistance.
We strive to ship within the listed time frame as all items are made to order, for this reason we will use the addresses provided on the invoice. Make sure the address you provide is CORRECT on the screen before placing the order.
If you have any additional questions, please do not hesitate to email us at firstname.lastname@example.org